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Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price. The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers. Help Scout is trusted by 12,000+ customers in over 140 countries, including Buffer, GrubHub, AngelList, and Timbuk2. Try for Free 👉 https://bit.ly/HS_FreeTrialSaaS
Customer service
eCommerce
Productivity
Overview
Company Mission
Help Scout is dedicated to enhancing customer support experiences for businesses around the world. Since 2011, they have empowered over 12,000 businesses with tools that combine live chat and email support, along with a comprehensive knowledge base. As a Certified B Corporation, they prioritize a balance between profit and purpose, aiming to positively impact their community while providing powerful customer support solutions.Employees230
Hq LocationBoston
Company values
- Happy to Help
- Craft over Convention
- Progress not Perfection
- Own the Outcome
Help Scout currently has 2 jobs on Remoteville
We sync with Help Scout's jobs every 6 hours, so check again soon!Recent Jobs
Remote Lead Product Designer, Boston, MA- This role will initially focus on the AI workstream, leading efforts to bring core AI functionality to market. As the team’s scope expands, the role will evol...
Remote Future Openings at Help Scout, Boston, MA- Build and grow products loved by thousands of businesses. Contribute to a team focused on inclusivity and excellence. Engage in diverse roles across Engineer...