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Pax8

 Providing technical support and escalation assistance on Microsoft 365 services and other supported vendors to partners through various communication channels.  Collaborating constantly to provide the best possible support experience to partners.  Managing assigned cases by prioritizing based on severity of issues to adhere to service level objectives.  Participating in regular meetings and training sessions to stay up to date on supported technologies and best practices for delivering exceptional technical support. 

Remote Technical Support Engineer I, Colorado, United States

 You&#39;ll be on the frontlines of ensuring our partners&#39; success by providing top-tier technical support for Microsoft Azure services and other leading cloud solutions.  You&#39;ll help our partners navigate and resolve their technical challenges, ensuring they get the most out of their cloud investments.  Empower our partners by educating them on supported technologies, diagnosing issues, and guiding them toward solutions that foster self-sufficiency.  Collaborate closely with our sales teams to provide a seamless support experience that leaves our partners feeling well cared for.  Stay ahead of the curve by participating in regular training sessions, ensuring you&#39;re always up to date on the latest technologies and best practices. 

Buy, sell, and manage cloud solutions with the marketplace that fuels your business.

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