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Company overview

About AAA-The Auto Club Group

AAA - The Auto Club Group (ACG) is the second largest AAA club in North America, serving more than 13+ million members across 14 U.S. states, the province of Quebec, Puerto Rico, and the U.S. Virgin Islands. For over 100 years, AAA has provided safety, security, and peace of mind. ACG advances AAA’s mission by providing a full suite of products and services to millions of AAA Members, from roadside assistance to insurance to travel support. We pride ourselves on always being there when you need us, delivering the highest level of customer service and value to each and every member. We seek to be a trusted ally—on the road and throughout life’s journey. AAA - The Auto Club Group belongs to the national AAA Federation, which is committed to improving the lives of our combined 60 million members across North America.

Purpose

Mission and direction

AAA - The Auto Club Group is a membership-based organization delivering insurance, roadside assistance, travel support, and financial services to millions of people through trusted brands. It focuses on safety, security, convenience, and high-quality customer service, helping members navigate everyday life and travel with confidence through a broad suite of consumer-focused products and services.

How they work

Company values

  • Customer Service
  • Trust
  • Safety
  • Reliability
  • Innovation
  • Membership Focus
  • Integrity
  • Teamwork