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Remote company profile

Ada remote work and careers

We make customer service extraordinary for everyone.

AICustomer serviceAutomation
Company overview

About Ada

Ada is the world’s leading customer service automation company. Built for the digitally transforming enterprise, Ada’s AI-powered customer service automation platform helps companies effortlessly resolve their customer inquiries in any language or channel. Since 2016, Ada has powered more than 4 billion automated customer interactions for companies like Meta, Verizon, AirAsia, Yeti, and Square. Born in Toronto, Ada serves companies and their customers worldwide.

Purpose

Mission and direction

Ada is dedicated to making customer service extraordinary for everyone and envisions a world where every customer interaction is resolved by AI.

How they work

Company values

  • Innovation
  • Collaboration
  • Diversity
  • Equity