We make software that helps deliver critical services to citizens all around the world. 


Civica

 Provide 1st and 2nd line support for Civica Property Management’s customer base.  Log monitor respond investigate and offer accurate application guidance on reported incidents and service requests.  Manage support calls according to impact urgency and contractual SLAs ensuring high-level customer service.  Educate customers via written Knowledge Base Articles and videos. 

Remote Customer Support Analyst, UK

 Engage with clients to build trust and credibility in pre-sales meetings.  Shape innovative software and data solutions tailored for public and private sector challenges.  Lead technical solution development in major bids and manage interface with project teams. 

Remote Customer Solutions Consultant, UK

 You will be responsible for supporting development environments for our customer environments in the Central Government Division.  Work in an IT Managed Services environment using various technologies and tools.  Manage and troubleshoot Windows Servers, Active Directory, Azure IaaS, and multiple other platforms and technologies. 

Remote Infrastructure and Cloud Engineer, UK

 Develop and deliver UK PR plan to drive engagement and raise awareness.  Engage with internal and external key stakeholders.  Drive adoption of the Civica brand with key opinion formers.  Create and deliver a plan to establish Civica as a thought leader.  Manage external business challenges from a PR perspective.  Develop content to raise brand awareness.  Work closely with other business teams.  Curate and edit articles and content.  Review and optimize media engagement campaigns. 

Remote PR Manager UK, UK

We make software that helps deliver critical services for citizens all around the world. 

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