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Remote company profile

ControlUp remote work and careers

Fewer Tickets, Closed Faster, a Better Desktop Experience Now

B2BSaaSITCustomer service
Company overview

About ControlUp

ControlUp helps IT resolve desktop issues faster, prevent tickets, and reduce spend by delivering a Digital Employee Experience (DEX) Management Fabric built for IT teams’ challenges such as troubleshooting complex workspaces, support tickets, and flat budgets. With ControlUp, organizations minimize time spent troubleshooting with context-rich data and reporting, proactively identify problems while automating solutions before tickets are submitted, and consolidate tools into a single, easy-to-use web app

Purpose

Mission and direction

ControlUp is dedicated to enhancing the Digital Employee Experience (DEX) for IT teams by providing innovative solutions that streamline troubleshooting, minimize support tickets, and optimize spending. Their comprehensive management fabric empowers organizations to proactively tackle IT challenges, automate solutions, and consolidate tools, ensuring that IT professionals can focus more on strategic initiatives rather than operational issues.

How they work

Company values

  • Innovation
  • Customer Centricity
  • Collaboration
  • Proactivity