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Remote company profile

Tidio remote work and careers

AI-powered customer service management platform. We help businesses boost customer loyalty and grow sales. Join us!

SaaS
Company overview

About Tidio

Tidio is a global leader in customer service software. Its user-friendly platform enables 300,000+ businesses worldwide to deliver smarter, faster support to their customers. With a full suite of customer service solutions, Tidio offers live chat, chatbots, ticketing, and AI-powered virtual support agents to help solve customer problems and improve conversion rates. The software operates across major content management systems and e-commerce platforms. Founded in 2013, Tidio has grown to 180+ employees and has offices in San Francisco, Szczecin, and Warsaw. Tidio serves customers of all sizes from 205+ countries, including Mercedes, Shell, and Praktiker. Tidio’s live chat widget is viewed by 510 million unique users every month.

Purpose

Mission and direction

Tidio is dedicated to revolutionizing the customer service experience by providing innovative AI-driven solutions to empower businesses of all sizes.

How they work

Company values

  • Innovation
  • Customer-centric
  • Equality
  • Collaboration