Remote jobs at Zingtree
AI Agents for Complex Customer Support
About Zingtree
Zingtree is the agentic workflow orchestration platform for complex, high-risk CX. Zingtree’s platform is trusted by CX leaders at Sony, Allianz, Experian, Corpay, and Optum to resolve millions of high-stakes interactions with enterprise-grade security and reliability. Our multi-layered AI guardrail approach delivers 30-40% increases in customer satisfaction (CSAT), First Contact Resolution (FCR), and revenue, all with full confidence that every action and answer is right. With Zingtree, you can instantly generate AI Agents with natural language, deploy across any channel, and ensure the optimal path to complete first contact resolution for agents and customers. Whether you’re managing AI-based, logic-based, or hybrid paths, you control and can easily refine rules, compliance checks, and business logic.
Mission and direction
Zingtree provides an agentic workflow orchestration platform that helps enterprise customer support teams manage complex, high-risk interactions with accuracy, compliance, and speed. Its AI automation tools enable organizations to design, deploy, and govern conversational workflows that improve customer satisfaction, first contact resolution, and operational efficiency across support channels.
Company values
- Lead with Action
- People Really Matter
- Ownership Leads to Results
- Expertise Creates Value
- Transparency Builds Trust