How Remoteville checks and expires listings
Remote Customer Service
Skills
Active ListeningContact CentersDonor EngagementFundraisingGEDHuman ResourcesNon-Profit Fund Development
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- High School Diploma or GED
- Previous experience in a call center or high-touch service environment
- Strong empathy and active listening skills
- Proficient with Windows 11 PC and a professional USB headset
- Access to a dedicated quiet professional remote workspace
Nice to have
- Non-profit fundraising experience
- Donor relations familiarity
- Strong multitasking abilities
Day to day
- Handle inbound donor calls as the main point of contact
- Share inspiring success stories that show the impact of donations
- Process donations securely while delivering a warm and positive experience
- Provide empathetic customer service with careful attention to detail