How Remoteville checks and expires listings
Deal Desk Sales Operations
Skills
Analytical SkillsCross-Functional CollaborationsCustomer Relationship ManagementData IntegrityIT EscalationLaw EnforcementOrder Processing
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5-8+ years of experience in sales operations revenue operations or a related field within SaaS or cloud technology
- Proven experience in deal desk functions including discount approval workflows deal structuring and margin analysis
- Strong working knowledge of Salesforce including contracts renewal timelines and deal attribution
- Experience with CRM data quality enforcement and identifying and resolving hygiene issues
- Familiarity with Microsoft Marketplace including Customer Private Offers and Multiparty Private Offers
- Ability to interpret price-per-user metrics and protect margins
- Strong cross-functional collaboration skills with sales leadership and finance teams
- Highly organized with the ability to track and reconcile orders throughout their lifecycle
- Excellent attention to detail and a process-oriented mindset
- Strong communication skills for documenting processes and internal support
Nice to have
- Collaborative
- Empathetic
- Driven
- Process-oriented
- Detail-focused
Day to day
- Serve as the approval checkpoint for deals and review discount requests against approved guidelines.
- Analyze price-per-user metrics to protect margins and flag unusual deal structures.
- Process month-end billing and reconcile orders while keeping Salesforce records accurate and up to date.
- Manage Microsoft Marketplace private offers end to end and troubleshoot marketplace issues for internal teams.
- Partner closely with sales finance and partner teams to resolve discrepancies and maintain strong data quality across systems.