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Deal Desk Senior Manager
Skills
Business ReviewsBusiness-To-BusinessChannel SalesConfigure Price Quote SoftwareMultitaskingRelationship BuildingSalesforce CPQ
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 8-10 years in a Deal Desk role in Enterprise Software/SaaS B2B industry
- Experience in Direct and Channel sales models
- Proficiency with Salesforce CPQ or similar tools
- Comfort with multitasking and prioritizing during high-volume periods, with schedule flexibility during month-end and quarter-end
- Familiarity with usage-based and AI pricing models
- Strong business acumen and analytical skills
- Excellent communication skills for cross-functional collaboration
- Knowledge of revenue recognition rules and software licensing/SaaS provisioning processes
Nice to have
- Highly organized
- Customer-focused
- Detail-oriented
Day to day
- Manage the Quote-to-Order cycle, maximizing revenue KPIs and adhering to policies
- Act as the primary point of escalation for EMEA region deal-related queries
- Collaborate across functions such as Sales, Renewals, Revenue Operations, Finance, Legal, and Customer Success
Hiring process
- Send an email to peopleandplaces@zendesk.com with your specific accommodation request.