RemotevilleRemote Deal Desk Senior Manager Job in London, UK Zendesk
Deal Desk Senior Manager Zendesk
£ -
Business ReviewsBusiness-To-BusinessChannel SalesConfigure Price Quote SoftwareMultitaskingRelationship BuildingSalesforce CPQSalesforce.ComSoftware LicensingSoftware As A ServiceConfigure Price Quote Software
Senior (5-8 years) - Expert (9+ years)
LondonUK
The intelligent heart of customer experience.
6515+ employees
Enterprise
Open for applications
Role
Who you are
- 8-10 years in a Deal Desk role in Enterprise Software/SaaS B2B industry
- Experience in Direct and Channel sales models
- Proficiency with Salesforce CPQ or similar tools
- Comfort with multitasking and prioritizing during high-volume periods, with schedule flexibility during month-end and quarter-end
- Familiarity with usage-based and AI pricing models
- Strong business acumen and analytical skills
- Excellent communication skills for cross-functional collaboration
- Knowledge of revenue recognition rules and software licensing/SaaS provisioning processes
Desirables
- Highly organized
- Customer-focused
- Detail-oriented
What the job involves
- Manage the Quote-to-Order cycle, maximizing revenue KPIs and adhering to policies
- Act as the primary point of escalation for EMEA region deal-related queries
- Collaborate across functions such as Sales, Renewals, Revenue Operations, Finance, Legal, and Customer Success
Application process
- Send an email to peopleandplaces@zendesk.com with your specific accommodation request.
Company
Company mission
Zendesk is committed to revolutionizing customer experiences globally by providing exceptional service and innovative solutions to businesses of all sizes.Company benefits
- Hybrid working model
- Flexibility to work remotely
- Inclusive and diverse work environment
- Learning and collaboration with global team
Company values
- Customer-first
- Innovation
- Inclusivity
- Collaboration
Company HQ
San FranciscoFounders
Mikkel Svane (CEO)