RRemoteville

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Director, Salesforce/CRM Platforms

Skills
Accounting StandardsBudgetingFinanceFinancial AnalysisFinancial ReportingFinancial TransactionsGeneral Ledgers
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 5+ years in a leadership role of Salesforce development teams
  • 7+ years’ experience in information technology application or other technical operations
  • Experience with Salesforce Field Service required
  • Preferred: master’s degree in computer science / engineering or related field
  • Preferred: Field Service, Salesforce Developer or Salesforce Technical Architect Certification
  • BS or BA Technical Management, Computer Science, Engineering or related field, or equivalent work experience required
  • Experience in healthcare a plus
  • Expert level of knowledge in Salesforce products, ISVs and SIs, including best practices, limitations, and performance considerations of the platform
  • Advanced skills in leadership, change management, and culture change
  • Solid leadership skills and a willingness to be a player-coach, with a track record of building high-performing teams of developers, analysts, and vendors
  • Highly developed capabilities in negotiation, facilitation, and consensus building
  • Exceptional oral and written communication and presentation skills
  • Demonstrated experience successfully leading large, multi-year, business-critical Salesforce projects
  • Hands-on experience in Agile software delivery models
  • Experience in cloud platforms and applications, and experience implementing and integrating at enterprise-scale
  • Hands-on experience in Salesforce administration and development (Apex and Lightning)
  • Robust communications skills (written and oral) as well as demonstrate the ability to work effectively across departments
  • Ability to work effectively under deadlines and self-manage multiple projects simultaneously
  • Strong analytical, organizational, and time management skills
  • High growth fast paced organization
  • Remote based environment
  • Must be able to remain in a stationary position 50% of the time.

Day to day

  • Leading the strategic direction and ongoing operation of Salesforce/CRM platforms
  • Working closely with cross-functional teams to ensure alignment with business goals
  • Overseeing the integration and implementation of CRM solutions
  • Providing expertise and guidance on CRM best practices
  • Driving user adoption and training programs for Salesforce/CRM tools
  • Managing the Salesforce/CRM platforms' budget and financial oversight

Hiring process

  • Up to 4 interviews via Zoom