How Remoteville checks and expires listings
Internal Support Engineer
Skills
AdministrationAdoptionDomain Name SystemIT ProjectsIdentity And Access ManagementLaw EnforcementMicrosoft 365
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5 or more years in IT support systems administration or a related technical role
- Hands-on experience with Microsoft Entra ID including user and group management Conditional Access MFA and hybrid identity
- Familiarity with on-premises Active Directory and Entra Connect Sync or equivalent AD sync tooling
- Working knowledge of Microsoft Intune including device enrollment compliance policies configuration profiles and app management
- Experience administering Microsoft 365 workloads including Exchange Online Teams SharePoint and OneDrive
- Solid understanding of networking fundamentals DNS DHCP VPN TCP/IP
- Strong communication skills to explain technical issues to non-technical users
- Self-directed and comfortable working in a remote-first environment with minimal supervision
- Ability to manage multiple tickets and priorities simultaneously
Nice to have
- Collaborative
- Empathetic
- Driven
- Remote-first
- Cloud-first
- Self-directed
Day to day
- Serve as the primary contact for internal support tickets and resolve hardware software and access issues for a global workforce.
- Administer identity and endpoint services across Microsoft Entra ID Active Directory Intune and Microsoft 365 while supporting onboarding offboarding and access changes.
- Contribute to documentation process improvements and IT projects while helping keep the corporate environment stable secure and efficient.