Business ContinuityData PrivacyData SecurityIT OperationsTechnical SupportTrainingTransparencyTroubleshooting
Senior (5-8 years) -
United States
Quality therapy that’s covered by insurance.
1525+ employees
HealthcareSaaSMarketplaceMental health
Role
Who you are
7+ years of IT experience with at least 4 years in a managerial role
Proficient in Google Workspace, macOS, Addigy, Intune, Microsoft Office 365, Apple Business Manager
Manage rapidly changing needs within a growing organization including handling IT operations, onboarding new vendors and systems, troubleshooting, providing technical support
Excellent communication and interpersonal skills with the ability to motivate and inspire teams
Strong customer orientation and commitment to empathy, transparency, and high standards
Collaborate with various departments to understand and meet their IT needs
Desirables
Empathetic
Mission-driven
Entrepreneurial
Innovative
Adaptable
What the job involves
Lead and mentor a team of 4 IT professionals, providing guidance, training, and support
Own and develop IT Operations including IT Support, Helpdesk, and In-Office experiences
Monitor IT risks and implement controls to protect data security and business continuity
Grow Therapy is dedicated to making mental health support accessible to everyone, empowering independent therapists through technology and support, and promoting holistic wellness for both clients and team members.