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IT Manager

Skills
Business ContinuityData PrivacyData SecurityIT OperationsTechnical SupportTrainingTransparency
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 7+ years of IT experience with at least 4 years in a managerial role
  • Proficient in Google Workspace, macOS, Addigy, Intune, Microsoft Office 365, Apple Business Manager
  • Manage rapidly changing needs within a growing organization including handling IT operations, onboarding new vendors and systems, troubleshooting, providing technical support
  • Excellent communication and interpersonal skills with the ability to motivate and inspire teams
  • Strong customer orientation and commitment to empathy, transparency, and high standards
  • Collaborate with various departments to understand and meet their IT needs

Nice to have

  • Empathetic
  • Mission-driven
  • Entrepreneurial
  • Innovative
  • Adaptable

Day to day

  • Lead and mentor a team of 4 IT professionals, providing guidance, training, and support
  • Own and develop IT Operations including IT Support, Helpdesk, and In-Office experiences
  • Monitor IT risks and implement controls to protect data security and business continuity