Learner Recruitment Officer
Skills
Business Relationship ManagementCustomer ServiceHuman ResourcesInterviewingKey Performance IndicatorsRecruitingSocial Media
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Knowledge of different education settings and how learners may enter education at different points throughout their lives
- Experience of working in sales or recruitment role with demonstrable experience of achieving KPIs
- Experience of developing and maintaining relationships with internal and external stakeholders
- Knowledge of effective customer service sales techniques and effective recruitment strategies
- Level 4 minimum in a relevant qualification
- Experience of working in a client-facing role providing excellent customer service
- Knowledge of stakeholder relationship and management techniques resulting in effective performance and meeting KPIs
- Experience of using a CRM (or similar) to maintain and update tracking systems
- Experience of working with a range of departments to achieve wider directorate KPIs
Nice to have
- Client-facing experience
- Sales experience
- Recruitment experience
- CRM knowledge
- Stakeholder management
Day to day
- Attract and engage potential learners for skills education and training programmes courses or training sessions offered by Education Development Trust (EDT)
- Guide individuals through the enrolment process through to successful completion
- Identify individuals who could benefit from the courses provided
Hiring process
- Complete and submit a fully completed application form through our website
- Thorough screening
- Relevant criminal record checks with national police authorities or the UK’s Disclosure and Barring Service