People Operations Consultant
Skills
Amdocs CRMBusiness ManagementManagementCustomer ExperienceEasily AdaptableMicrosoft SurfaceModeling
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5+ years of business management or operations experience with heavy HR or People Operations focus
- Strong project management skills and ability to juggle multiple clients and deadlines
- Independent experience managing onboarding payroll HRIS benefits administration compliance and employee lifecycle processes
- Ability to support routine employee relations issues and escalate complex matters appropriately
- Excellent communication and relationship-building skills with a client-service mindset
- Strong understanding of federal and state employment laws and HR best practices
- Highly proactive resourceful dependable and accountable
- Comfortable working independently while collaborating on complex initiatives
Nice to have
- Proactive
- Resourceful
- Dependable
- Detail-oriented
- Client-focused
- Collaborative
Day to day
- Serve as a day-to-day HR business partner for select clients across a portfolio of accounts
- Own onboarding and offboarding processes, coordinating documentation, systems setup, communication, and stakeholder handoffs for a smooth employee experience
- Manage payroll preparation, processing, troubleshooting, and benefits administration while partnering with client finance teams to resolve discrepancies and maintain compliance
- Lead recurring HR projects and annual initiatives such as performance reviews, compensation planning, open enrollment, compliance reporting, and required filings
- Support routine employee relations matters, identify compliance risks, and improve operational efficiency through practical process enhancements
Hiring process
- Email kpicquet@growthopsadvisory.com for an accommodation if needed