CWILL Post-Purchase & Retention Suite is built for Shopify & DTC brands. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into repeat customers — with tools purpose-built for every touchpoint after the sale. Trusted by 30,000+ Shopify & DTC brands.

CWILL

CWILL Post-Purchase & Retention Suite — for Shopify & DTC brands

About UsCWILL (pronounced 'quill') is a post-purchase and retention suite built for Shopify brands. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into loyal fans — with tools purpose-built for every touchpoint that follows the sale.
Learn more: www.cwill.com
Base Location Required:NC, CA, IL, TX, NJ
"SEO and Speed" (previous named SEOWILL) is CWILL's SEO product for Shopify brands and DTC merchants: helping them improve site content quality, keyword coverage, search indexing, and organic traffic. The product is in active development, with upcoming capabilities spanning site diagnostics, keyword analysis, page optimization, AI content generation, GEO strategy, and SEO reporting.
We're looking for a Product Manager with real SEO domain expertise and SaaS product experience to own "SEO and Speed"'s roadmap and execution. This is not a trainee role — you're expected to bring deep SEO knowledge from day one and drive meaningful product outcomes independently.
ResponsibilitiesWhat You'll DoProduct Planning & DeliveryOwn SEOWILL's product roadmap: prioritize features, write clear product specs, and drive execution across site diagnostics, keyword suggestions, page optimization, AI content generation, and SEO reportingLead features from discovery through design, engineering, and launch — to post-launch reviewDefine what "good" looks like for SEOWILL's core outputs: diagnostic scores, optimization suggestions, and AI-generated contentSEO DomainApply deep SEO knowledge to product decisions — keyword strategy, meta optimization, site architecture, crawlability, indexing, Core Web Vitals, and AI-generated content qualityStay current on search algorithm changes, GEO (Generative Engine Optimization), AI search behavior, and the evolving SEO tool landscapeTranslate technical SEO concepts into merchant-friendly product experiencesUser & Market ResearchConduct user interviews and analyze feedback from Shopify merchants and DTC brand ownersTrack competitors: SEO tools, AI content platforms, Shopify SEO apps — and produce structured competitive analysisTurn merchant pain points and market signals into prioritized product decisionsGTM & CommercializationDefine product packaging, pricing tiers, conversion flows, and new user onboardingPartner with Sales and CS to improve trial-to-paid conversion and merchant retention

Required:Bilingual Mandarin Chinese, able to read, write, speak in Mandarin3+ years of product management experience, with at least 1–2 years focused on SEO tools, SEO SaaS, or content/marketing technologyDeep SEO fundamentals: keyword research, on-page optimization, meta tags, site architecture, crawlability, indexing, and organic traffic growthHands-on experience with SEO and analytics tools: Google Search Console, Google Analytics, Ahrefs, Semrush, Similarweb, or similarB2B SaaS product experience — comfortable owning the full product lifecycle from discovery to launchData chops — SQL basics, Excel/dashboards, and A/B testing
Nice to HaveShopify ecosystem experience (Shopify apps, DTC merchants, independent stores)Background in AI content generation, GEO, or AI-powered SEO toolExperience designing merchant onboarding or conversion optimization flowFamiliarity with technical SEO: structured data (schema.org), Google Search API, sitemap managementHas personally run SEO campaigns, built a website, or operated an online store

BenefitsStarting Pay: 100 - 170k depends on experiences, open to negotiation401(k)PTO Paid HolidaysInsurance

Product Manager (SEO SaaS Product)

What the job involves