Remote jobs at CWILL
CWILL Post-Purchase & Retention Suite — for Shopify & DTC brands
About CWILL
CWILL Post-Purchase & Retention Suite is built for Shopify & DTC brands. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into repeat customers — with tools purpose-built for every touchpoint after the sale. Trusted by 30,000+ Shopify & DTC brands.
Mission and direction
CWILL builds post-purchase and retention software for Shopify and DTC brands, helping merchants improve the experience after checkout. Its suite focuses on reducing support workload, recovering revenue from returns, improving shipment visibility, and driving repeat purchases through customer-facing tools and marketing automation. The company serves ecommerce businesses with practical product-led solutions that strengthen retention, operational efficiency, and customer loyalty.
Company values
- Customer-first
- Ownership
- Fast learning
- Data-driven
- Collaboration
- Detail-oriented