Remote Project Manager II Job in UK LivePerson

Who you are

• 3-5+ years of experience preferred with implementation in a SaaS environment
• Expert-level project/program management skills, including various project methodologies (Waterfall, Agile, Scrum)
• Proven record of bringing complex projects to market
• Success with managing multiple projects at once
• Excellent oral and written communication skills
• Technologically savvy

What the job involves

• The PM designs and controls the project kick off process and ensures customer requirements are met within a detailed delivery plan and is ultimately responsible for scope, time, cost and quality
• Once the customer is ready to launch, the PM coordinates testing and training of the delivered solution, maintains support, the PM will work in collaboration with the customer and on-boarding team in order to establish project scope consistent with the customer’s reasonable needs
• Plan Baseline – Establish a project baseline and detailed plan for each implementation which will determine work packages, client and LivePerson resources, responsibilities and timelines necessary to meet customer and LivePerson objectives
• Project Management – Ensure all aspects of scope, time, quality and cost are achieved or bettered through our comprehensive project management methodology
• Project Communication – Communicate plan milestones and general progress through weekly client updates
• Resource Allocation – Identify all delivery resource needs and request resources in line with plan requirements
• The PM is ultimately responsible for the quality of all delivery capability and must escalate any deficiency in order that the agreed delivery plan may be met
• Helping others - Work with the PM team and other colleagues to coach and guide improvement