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Sales Operations Specialist
Skills
CRM DatabasesMedical DevicesOrder ProcessingQuote-To-CashSales OperationsSales Processes
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor's degree required Business Operations Finance Supply Chain or related field preferred
- 1–4+ years of experience in sales operations order management contracts administration customer operations or related commercial support roles
- Experience supporting a medical device healthcare or other regulated commercial environment preferred
- Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously
- Experience with HubSpot or similar CRM tools and Priority or similar ERP tools
- Excellent written and verbal communication skills
- High attention to detail and problem-solving ability
- Ability to work cross-functionally with internal stakeholders at multiple organizational levels
- Advanced proficiency in Microsoft Excel and other Microsoft Office applications
- Strong process orientation and operational mindset
- Ability to handle sensitive commercial and contractual information confidentially
- Experience supporting contract lifecycle management and legal review workflows
- Ability to identify process improvement opportunities and drive operational efficiencies
- Customer-focused approach with strong interpersonal skills
- Demonstrated ability to build rapport with clinical and administrative stakeholders
- Familiarity with hospital procurement processes
- Understanding of regulatory considerations for healthcare and medical devices
- Willingness and ability to travel up to 15% for company/team meetings and/or field rides
- Valid driver's license required
Nice to have
- Experienced
- Motivated
- Enthusiastic
- Detail-oriented
- Process-driven
- Customer-focused
Day to day
- Serve as a critical liaison between Sales Operations Finance and Legal to keep the order lifecycle moving smoothly.
- Manage quote-to-cash activities including order entry validation submission fulfillment and coordination of invoicing and delivery.
- Support contract review approvals revisions and documentation while maintaining compliance and improving operational workflows.
