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Sales Operations Specialist

Skills
CRM DatabasesMedical DevicesOrder ProcessingQuote-To-CashSales OperationsSales Processes
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor's degree required Business Operations Finance Supply Chain or related field preferred
  • 1–4+ years of experience in sales operations order management contracts administration customer operations or related commercial support roles
  • Experience supporting a medical device healthcare or other regulated commercial environment preferred
  • Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously
  • Experience with HubSpot or similar CRM tools and Priority or similar ERP tools
  • Excellent written and verbal communication skills
  • High attention to detail and problem-solving ability
  • Ability to work cross-functionally with internal stakeholders at multiple organizational levels
  • Advanced proficiency in Microsoft Excel and other Microsoft Office applications
  • Strong process orientation and operational mindset
  • Ability to handle sensitive commercial and contractual information confidentially
  • Experience supporting contract lifecycle management and legal review workflows
  • Ability to identify process improvement opportunities and drive operational efficiencies
  • Customer-focused approach with strong interpersonal skills
  • Demonstrated ability to build rapport with clinical and administrative stakeholders
  • Familiarity with hospital procurement processes
  • Understanding of regulatory considerations for healthcare and medical devices
  • Willingness and ability to travel up to 15% for company/team meetings and/or field rides
  • Valid driver's license required

Nice to have

  • Experienced
  • Motivated
  • Enthusiastic
  • Detail-oriented
  • Process-driven
  • Customer-focused

Day to day

  • Serve as a critical liaison between Sales Operations Finance and Legal to keep the order lifecycle moving smoothly.
  • Manage quote-to-cash activities including order entry validation submission fulfillment and coordination of invoicing and delivery.
  • Support contract review approvals revisions and documentation while maintaining compliance and improving operational workflows.