Remoteville

Remote Senior Backend Engineer Job in United States Customer.io

Senior Backend Engineer Customer.io
$160000 - $184000
Back-End Web DevelopmentRelational DatabasesSoftware DevelopmentCloud-Native ApplicationsDatabasesMysqlOptimizationResponsivenessSchemas
Senior (5-8 years) - 
United States


Email, push notifications, text messages, in-app messages, webhooks: automated and powered by your data.
350+ employees
B2BMarketingAutomationCustomer service


Role


Who you are

  • Preferably 7+ years of backend development experience with scalable, distributed systems
  • Strong proficiency in Go and cloud infrastructure services
  • Experience with relational databases, particularly MySQL
  • Skill in writing optimized queries and designing database schemas
  • Ability to diagnose and resolve complex technical issues
  • Excellent communication skills and collaborative spirit
  • Comfortable working in a distributed team environment
  • Works North/South American time zones

Desirables

  • High scalability and reliability experience
  • Mastery in asynchronous task systems, real-time data processing, and performance optimization
  • Proven leadership and mentoring abilities



What the job involves

  • Develop the backbone of our customer engagement platform, empowering companies to build meaningful connections through personalized communication.
  • Design and implement robust services in Go to scale and handle increasing data efficiently.
  • Collaborate with frontend engineers, product managers, and designers to deliver customer-enhancing features.
  • Improve data handling and storage solutions to support complex workflows.
  • Identify performance bottlenecks, ensuring high reliability and responsiveness.
  • Guide and mentor other engineers, fostering technical excellence.


Application process

  • 30 minute video call with a Recruiter
  • 60 minute Technical Interview with two members of our engineering team
  • Take Home Assignment
  • 60 minute Assignment Review Call with two members of our engineering team
  • 60-minute Interview with Hiring Manager

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Company


Company mission

Customer.io is a versatile marketing automation tool that uses real-time data to help businesses send relevant and timely messages across web and mobile platforms. We empower businesses to automate product messaging, create and manage various types of messages, and connect our powerful segmentation and automation engine with other apps to drive user behavior and save time. With over 7,300 internet businesses using our platform, we are committed to enhancing customer engagement technology.




Company benefits

  • Unlimited PTO
  • 16 weeks paid parental leave
  • 100% paid insurance for dependents
  • 401k retirement matching up to 5%
  • $1,500 annual healthy lifestyle budget
  • $250/month Remote Work Stipend
  • $300/month co-working space rental reimbursement
  • $2,000/year professional education budget
  • $1,500 home office budget
  • One month sabbatical after five years



Company values

  • Empathy
  • Transparency
  • Responsibility
  • Awkwardness
  • Innovation
  • Customer-centric
  • Integrity



Company HQ

Portland



Founders

Colin Nederkoorn|John Allison (CEO|CTO)
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