Remoteville

Remote Senior Backend Engineer Job in United States Customer.io

Senior Backend Engineer Customer.io
$160000 - $184000
Back-End Web DevelopmentRelational DatabasesSoftware DevelopmentCSSCode ReviewDatabasesGoMysqlSystem Performance
Senior (5-8 years) - Expert (9+ years)
United States


Email, push notifications, text messages, in-app messages, webhooks: automated and powered by your data.
350+ employees
B2BMarketingAutomationCustomer service


Role


Who you are

  • Must work in North/South American time zones
  • 7+ years of relevant experience
  • Proven delivery of scalable distributed applications in Golang on cloud infrastructure
  • Excellent communication skills and a collaborative mindset
  • Experience working with customers to solve real-world problems
  • Strong understanding and experience with scalability issues in cloud infrastructure
  • Comfortable with UNIX environments
  • Experience with RDB systems, preferably MySQL
  • Ability to deliver quality solutions independently
  • Preferred experience in distributed companies

Desirables

  • Friendly
  • Empathetic
  • Supportive
  • Professional
  • Respectful



What the job involves

  • Mentor team members through code review, pair programming, and training to enhance collective knowledge and best practices
  • Build and maintain well-architected, well-tested, and easy-to-understand services in Go for scalable messaging
  • Collaborate to define and build new features and infrastructure essential for customer and company success
  • Assist tech support teams in diagnosing operational issues to help customers achieve their goals
  • Engage in a supportive team environment that encourages professional growth


Application process

  • 30 minute video call with a Recruiter
  • 60 minute Technical Interview with two members of our engineering team
  • Take Home Assignment
  • 60 minute Assignment Review Call with two members of our engineering team
  • Final Interview with Hiring Manager

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Company


Company mission

Customer.io is a versatile marketing automation tool that uses real-time data to help businesses send relevant and timely messages across web and mobile platforms. We empower businesses to automate product messaging, create and manage various types of messages, and connect our powerful segmentation and automation engine with other apps to drive user behavior and save time. With over 7,300 internet businesses using our platform, we are committed to enhancing customer engagement technology.




Company benefits

  • Unlimited PTO
  • 16 weeks paid parental leave
  • 100% paid insurance premiums
  • 401k retirement matching up to 5%
  • $1,500 annual healthy lifestyle budget
  • $250 monthly Remote Work Stipend
  • $300 monthly co-working space rental reimbursement
  • $2,000 yearly professional education budget
  • $1,500 home office budget
  • One month sabbatical after five years



Company values

  • Empathy
  • Transparency
  • Responsibility
  • Awkwardness
  • Innovation
  • Customer-centric
  • Integrity



Company HQ

Portland



Founders

Colin Nederkoorn|John Allison (CEO|CTO)
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