RRemoteville
Majesco logoMajesco

Senior Lead Support Engineer

Skills
Software DesignSoftware DevelopmentAnalytical SkillsBusiness RequirementsCOBOLEnterprise SoftwareNew Concepts
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Bachelor or Master’s degree in Computer Science, Computer Engineering, Information Technology/Systems, related fields or equivalent experience
  • Insurance industry experience a plus, but not required
  • 3+ years of experience in software design and development of enterprise applications with strong fundamental knowledge of the SDLC,5+ years of experience with COBOL and SQL Server
  • Excellent communication (oral and written) and organizational skills
  • Self-motivated with an aptitude for problem solving
  • Excellent problem-solving skills
  • Attention to detail
  • Ability to learn new technologies quickly
  • Ability to work equally well in a team as well as individually

Nice to have

  • Insurance industry experience
  • Strong communication skills
  • Aptitude for problem solving
  • Excellent problem-solving skills
  • Attention to detail
  • Ability to learn new technologies quickly
  • Team player and independent worker

Day to day

  • Support and update existing internal applications and services
  • Collaborate with various IT team members to understand business and technical requirements
  • Translate business requirements into technical solutions
  • Design, develop, test, and debug enterprise software solutions
  • Communicate development status and escalate issues to management
  • Develop documentation and participate in code reviews
  • Create documentation for training including user manuals and technical manuals