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Service Designer

Skills
Agile MethodologiesService Design
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Own service design process in iterative development
  • Work with data and insights for evidence-based design
  • Communicate complex systems using visualisation tools
  • Navigate technical constraints and stakeholder requirements
  • Facilitate with stakeholders in workshops
  • Work strategically to build roadmap and prioritise

Day to day

  • Work closely with user researchers, content and UX designers to create holistic end-to-end experiences
  • Use research insight, best practices and common patterns
  • Work in agile teams to deliver timely, pragmatic solutions, assisting others for more effective work