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ServiceNow HRSD Technical Product Owner
Skills
AdoptionContinuous ImprovementGEDHealthcareOracle DatabaseProduct RequirementsService Centers
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- 5+ years as Product Owner Product Manager Platform Owner Business Analyst or similar supporting ServiceNow HRSD
- 5+ years hands-on ServiceNow HRSD experience including Case and Knowledge Management Employee Center Employee Service Center Lifecycle Events Employee Journeys HR Agent Workspace Human Resources Portal and Employee Self-Service
- 5+ years supporting Human Resources processes and workflows including employee lifecycle management onboarding offboarding employee relations employee document management performance management and employee self-service
- 5+ years defining requirements managing product backlogs creating user stories developing acceptance criteria and supporting Agile software delivery teams
- Current ServiceNow Certified Implementation Specialist – Human Resources Service Delivery certification
- Bachelor's degree from an accredited college or university or equivalent work experience
Nice to have
- Strategic
- Collaborative
- Analytical
- Innovative
- Process-oriented
Day to day
- Lead the strategy roadmap governance and delivery of ServiceNow HRSD capabilities that improve colleague experiences and operational efficiency.
- Partner with Human Resources Product Engineering UX Architecture Security and Operations teams to translate business needs into actionable requirements and scalable solutions.
- Drive Agile delivery backlog management and platform modernization while promoting automation self-service innovation and continuous improvement across the employee lifecycle.