Remote ServiceNow Senior Product Manager Job in Colorado, United States State of Colorado

Who you are

• 5 years of background in IT and product management
• Additional appropriate education will substitute for the required experience on a year-for-year basis, but cannot completely substitute for these qualifications
• Training or Certification related to the work assigned to the position will be assigned credit towards substitution for experience and/or education, but cannot completely substitute for these qualifications
• If the minimum qualifications include a degree requirement, additional appropriate paid or unpaid experience will substitute for the required education on a year-for-year basis

Desirables

• Background in ServiceNow product ownership
• Background in ServiceNow product management
• A deep understanding of Scrum and Agile methodologies
• ITIL Certification
• Experience applying digital accessibility regulations and standards (e.g., WCAG 2.1)

What the job involves

• Collaborate with cross-functional teams to define and prioritize product requirements, and ensure alignment with business needs
• Manage product backlogs and oversee the product lifecycle from concept to launch, ensuring product increments meet business goals and are ready for release
• Partner with Service Management and Communications to communicate the value of ServiceNow, including pricing, roadmaps, launches, and service adoption initiatives
• Make real-time decisions during sprints, translating customer feedback into enabling features and ongoing improvements
• Work closely with the development team to ensure clarity on build requirements
• Analyze product performance and market trends to develop recommendations that enhance adoption and customer satisfaction

Application process

• Application review
• Pre-employment background check
• Pre-employment drug test (for some agencies)
• Interview
• Relocation required for out-of-state candidates