RRemoteville

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Linnworks logoLinnworks

Solutions Engineer

Skills
E-CommerceProfessional SkillsBusiness-To-BusinessPresales Technical SupportProduct DemonstrationRequest For ProposalSoftware As A Service
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • 5+ years of experience in SaaS, eCommerce, B2B Sales/Solution Engineering or Implementation/Onboarding roles
  • A proven track record of success selling mid-market and enterprise-level SaaS products through demonstrations, drafting RFP responses, and architecting solutions
  • An understanding of complex web and mobile applications utilized for documentation and project management
  • Experience with consultative, value-based selling methodologies
  • Working knowledge of e-commerce business

Nice to have

  • Great communication and interpersonal skills
  • Team player with strong collaboration skills
  • Entrepreneurial mindset
  • Highly organized and great time management
  • Excellent at picking up new skills
  • Enthusiastic about working in a fast-paced environment

Day to day

  • Join our Solution Engineering team and contribute to the growth of a fast-paced Sales Organization. Demonstrate the value, power, and competitive advantage of our ecosystem and core platforms. Work with prospective clients, customers, and partners to ensure a strong fit for their businesses and act as a trusted advisor for the company.
  • Own pre-sales technical support of prospects and partners from initial contact through product demonstration and hand off to onboarding. Work with Sales Executive members to acquire, grow and expand mid-market & enterprise accounts by addressing prospects’ technical challenges. Actively engage with prospect stakeholders to drive solutions to complex technical or business workflow challenges.
  • Assist Sales Executives to thoroughly respond to RFP and technological requests. Collaborate with a global team of talented Solution Engineers to drive better processes throughout all aspects of our products and services. Possess a complete mastery of Linnworks’ product offerings, business model, emerging technologies, and partner platforms. Provide feedback to internal stakeholders and Product Managers to drive platform and workflow improvements. Provide training and guidance to all Linnworks Team members. Coordinate and collaborate with the support and onboarding teams to ensure the long-term success of the client. Continuously develop your knowledge of our product, industry, and sales process.