Technical Consultant
Skills
Client RequirementsData AnalyticsData IntegrityInternet Information ServicesPerformance AnalysisTest Scripts
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Experience with Microsoft SQL Server (2014 and later) and Transact-SQL (T-SQL)
- Proficiency in T-SQL and ability to write complex queries
- Managing and configuring Windows Server (2012 and later)
- Good analytical and problem-solving skills
- Exposure to Microsoft IIS, version 8 and above
- Supporting software within a Windows networked environment including Active Directory, Group Policy, security and encryption technologies like SSL/TLS
- Excellent communication skills, both written and verbal
- Ability to meet deadlines and work within defined SLAs
- Supporting production systems with structured change-control
- Handling customer-sensitive (financial) data
- Occasional travel in UK and abroad
- Proactive teamwork
Nice to have
- Experience with creating and debugging PowerShell scripts
- Experience with Azure DevOps including deployment Pipelines
Day to day
- Support for Lenvi Riskfactor applications via remote, email, telephone, and occasional site visits
- Adhere to customer SLAs, response times, resolution times, and escalation paths
- Log and track support cases using Jira helpdesk
- Create, test, and deliver hotfixes and minor technical changes
- Provide technical consultancy and troubleshooting, including data analysis, data integrity checking, and system performance analysis
- Customize and configure Lenvi Riskfactor products to meet client requirements
- Conduct system, function, and regression testing using manual and automated test scripts
- Log defects via Jira, Confluence, and Microsoft Team Foundation Server
- Create detailed test plans, execute test scripts, and document results
