Technical Consultant

Skills
Client RequirementsData AnalyticsData IntegrityInternet Information ServicesPerformance AnalysisTest Scripts
Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

  • Experience with Microsoft SQL Server (2014 and later) and Transact-SQL (T-SQL)
  • Proficiency in T-SQL and ability to write complex queries
  • Managing and configuring Windows Server (2012 and later)
  • Good analytical and problem-solving skills
  • Exposure to Microsoft IIS, version 8 and above
  • Supporting software within a Windows networked environment including Active Directory, Group Policy, security and encryption technologies like SSL/TLS
  • Excellent communication skills, both written and verbal
  • Ability to meet deadlines and work within defined SLAs
  • Supporting production systems with structured change-control
  • Handling customer-sensitive (financial) data
  • Occasional travel in UK and abroad
  • Proactive teamwork

Nice to have

  • Experience with creating and debugging PowerShell scripts
  • Experience with Azure DevOps including deployment Pipelines

Day to day

  • Support for Lenvi Riskfactor applications via remote, email, telephone, and occasional site visits
  • Adhere to customer SLAs, response times, resolution times, and escalation paths
  • Log and track support cases using Jira helpdesk
  • Create, test, and deliver hotfixes and minor technical changes
  • Provide technical consultancy and troubleshooting, including data analysis, data integrity checking, and system performance analysis
  • Customize and configure Lenvi Riskfactor products to meet client requirements
  • Conduct system, function, and regression testing using manual and automated test scripts
  • Log defects via Jira, Confluence, and Microsoft Team Foundation Server
  • Create detailed test plans, execute test scripts, and document results