UI/UX Design Manager

Skills

AdoptionCustomer ExperienceDesign ManagementExecutive VisibilityPDPSalesSearch Engine Optimization

Role

What the job involves

The main requirements, responsibilities and hiring steps.

Requirements

7–10 years in web design for e-Commerce including 4+ years leading mentoring and managing a design team
Portfolio showing shipped PDP PLP and Checkout improvements tied to business metrics
Expert in Figma including components variables and Dev Mode with strong visual motion craft and responsive design sensibility
Proven experience implementing GenAI tools into a professional design pipeline with prompt engineering quality control and brand governance
Familiarity with AI-shaped UX patterns such as conversational search assistant UI and recommendation modules
Comfort collaborating on experiments with Growth including A/B testing and multi-armed bandits
Working knowledge of WCAG 2.2 and SEO fundamentals for structured content and schema on e-commerce sites

Nice to have

AI-first
Fast-paced
Detail-oriented
Ownership mindset
High accountability

Day to day

Own e-commerce web design and shape customer experience through AI-driven workflows
Lead the design team with hands-on mentoring and operational guidance while improving creative processes
Build high-fidelity web experiences and conversion experiments that drive measurable business impact
Collaborate with CEO and Growth on roadmap reviews experiments and AI-powered design systems

Hiring process

Click "Apply" and take the first step

Company

Why this team might suit you

Mission, benefits, values and useful company context.

Mission

Renowned for its commitment to fostering a dynamic and supportive workplace, Puffy takes pride in its certification as a 'Great Place to Work'. This prestigious acknowledgment coupled with the numerous awards we have received underline our reputation as a distinguished place to work. Founded in 2016, Puffy is a celebrated direct-to-consumer mattress and bedroom company operating across the U.S. and Canada. With a profound reputation for inventing mattresses that offer the sensation of sleeping on a cloud, Puffy is on a mission to redefine comfort and transform sleep experiences worldwide. This unwavering dedication to delivering premium sleep solutions and innovation has made Puffy one of the most popular online mattress brands in the U.S. The inception of Puffy sprang from a simple, child-like curiosity: "What would it feel like to sleep on a bed of clouds?" This wonder led to the creation of the Puffy Mattress. What sets us apart is our groundbreaking Cooling Cloud™️ technology that epitomizes the feeling of sleeping on a cloud. Proudly manufactured in the USA, Puffy embodies the philosophy of avoiding salesmen and markups, with the aim to deliver better sleep straight to your door.

Benefits

Comprehensive medical dental and vision insurance
Generous PTO and public holidays
AI native tool stack
Remote first
Learning and development opportunities
International team collaboration
Leaders Club eligibility
Monthly recognition awards

Values

Renowned for its commitment to fostering a dynamic and supportive workplace, Puffy takes pride in its certification as a 'Great Place to Work'. This prestigious acknowledgment coupled with the numerous awards we have received underline our reputation as a distinguished place to work. Founded in 2016, Puffy is a celebrated direct-to-consumer mattress and bedroom company operating across the U.S. and Canada. With a profound reputation for inventing mattresses that offer the sensation of sleeping on a cloud, Puffy is on a mission to redefine comfort and transform sleep experiences worldwide. This unwavering dedication to delivering premium sleep solutions and innovation has made Puffy one of the most popular online mattress brands in the U.S. The inception of Puffy sprang from a simple, child-like curiosity: "What would it feel like to sleep on a bed of clouds?" This wonder led to the creation of the Puffy Mattress. What sets us apart is our groundbreaking Cooling Cloud™️ technology that epitomizes the feeling of sleeping on a cloud. Proudly manufactured in the USA, Puffy embodies the philosophy of avoiding salesmen and markups, with the aim to deliver better sleep straight to your door.