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UX Content Strategist
Skills
Content DesignContextJournalismUser ExperienceWeb ContentPlain LanguageVoice And Tone
What the job involves
The main requirements, responsibilities and hiring steps.
Requirements
- Bachelor's degree in English journalism communications UX writing content strategy information architecture or related field or equivalent experience
- Three or more years of experience in UX writing content design or content strategy in a product or technology environment
- Portfolio showing end-to-end content work process problem solving and rationale behind word choices
- Deep proficiency in plain language writing with ability to simplify complex technical subject matter without losing accuracy
- Experience writing UI copy instructional text error messages onboarding flows empty states and notifications
- Familiarity with content design systems style guides and terminology standards
- Demonstrated ability to collaborate with design and product teams in agile development environments
- Strong communication and facilitation skills with experience presenting content rationale to cross-functional stakeholders
Nice to have
- Financial services experience
- Compliance awareness
- Advisor tool familiarity
- Content practice scaling
- Figma proficiency
- Content testing knowledge
- WCAG awareness
- AI content interest
Day to day
- Own UX copy across web and desktop applications including navigation labels error messages empty states onboarding flows tooltips notifications confirmation messages and instructional content
- Develop content frameworks conversation flows and content hierarchies that shape product structure and improve the user experience
- Translate complex financial and regulatory information into clear accessible trustworthy copy while partnering with compliance legal and cross-functional teams
- Maintain content design systems terminology guides and product language standards and contribute to AI content guidelines testing and audits