We’re on a mission to reveal cyber risk and build business resilience by exposing the threats organizations can’t see. The ExtraHop Reveal(x) network detection and response (NDR) platform uniquely delivers the visibility and decryption capabilities that organizations need to investigate smarter, stop threats faster, and keep operations running.

ExtraHop

 Produce clear, crisp, and engaging technical documentation.  Collaborate with cross-functional teams, shape documentation strategy and refine processes.  Create content that ensures a seamless user experience, adhering to standards and style guides. 

Remote Sr. Technical Writer, Seattle, WA

 Provide strategic support using internal resources for customer issue resolution.  Work closely with customers to troubleshoot and analyze system configurations.  Document and escalate technical cases ensuring timely response and follow-up. 

Remote Technical Support Engineer I, Dallas, TX

 Work with customers to resolve technical issues using a variety of internal resources.  Provide data analysis to troubleshoot systems.  Escalate technical cases to the appropriate resource. 

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