Remote jobs at Siena AI
Empathic AI customer service that's almost human. Designed for commerce.
About Siena AI
Siena AI is the first-of-its-kind autonomous customer service platform designed for commerce. We combine human empathy with advanced LLM-powered automation to redefine how brands like K18, Kitsch, and Simple Modern engage with their customers. Streamlining customer interactions is at our core, enabling brands to autonomously handle customer service and chat in over 100 languages using generative AI. Our mission is to make exceptional customer experiences universally available and to tap into the boundless potential of human connection. As a result, brands that collaborate with us not only enhance their customer experience but also achieve efficiency, bolster loyalty, and optimize operational costs. Siena is making world-class experiences a norm while humanizing the internet.
Mission and direction
Siena AI is on a mission to make exceptional customer experiences universally available and tap into the boundless potential of human connection, redefining how brands engage with their customers.
Company values
- Customers First
- Honest Communication
- Innovation
- Taking Initiative
- Continuous Improvement
- Adaptability
- Curiosity
- Ownership