Remote jobs at Teak
Building better experiences with solutions that deliver consumer flexibility and refunds for the experience economy.
About Teak
Teak helps businesses turn refunds from a cost-intensive headache into a revenue-generating differentiator. Our easy-to-embed, full-service solutions – like Smart Refunds and Friendly Insurance – are tailored to maximize revenue, reduce operational costs, and give consumers the confidence to book. In addition to providing an embeddable API, Teak supports the ongoing operations of its customers’ flexibility programs, delivering services such as consumer support and payouts, risk management, revenue optimization, pricing and UX strategy, and technical performance monitoring. With Teak, you can build a better customer experience – and a better bottom line. Learn more at helloteak.com.
Mission and direction
Teak helps businesses in live events, sports, travel, and destination bookings turn refunds and flexibility programs into revenue-generating experiences. Through embeddable, full-service solutions and an API, the company enables customers to increase conversion, reduce operational burden, manage risk, and improve the checkout experience for consumers. Teak combines technology and operational support to help businesses grow while delivering greater confidence and flexibility to end users.
Company values
- Customer-first
- Revenue impact
- Operational excellence
- Innovation
- Ownership
- Resilience
- Collaboration