Remote jobs at Hatch
The AI CSR platform for service businesses across voice, SMS, and email.
About Hatch
Hatch is an AI CSR platform that empowers businesses to scale revenue through better customer communication. With fully integrated AI CSRs that work alongside you across SMS, email, and voice, you can increase conversion and customer satisfaction while lowering overhead costs.
Mission and direction
Hatch builds AI customer communication software for businesses, enabling them to scale revenue and improve customer satisfaction through intelligent voice, SMS, and email interactions. Its platform helps operators automate and manage customer conversations, lead nurturing, and communication workflows with integrated AI CSRs that blend efficiency, trust, and control across complex service businesses.
Company values
- Customer-first
- High autonomy
- Craft and quality
- Speed with rigor
- Collaboration
- Continuous learning
- Trustworthy AI