Remote jobs at ContactLoop
Voice, chat & SMS — one platform, full conversation history across every interaction.
About ContactLoop
ContactLoop is a communication platform that connects voice, chat, and SMS under one AI layer — with full conversation history across every interaction. Most businesses run these channels separately. That means agents repeat themselves, customers repeat themselves, and context gets lost between touchpoints. ContactLoop fixes that. Every call, message, and text feeds into a single customer record. Your team always knows what was said, when, and what happened next. Trusted by 500+ businesses since 2018. 25M+ conversations handled.
Mission and direction
ContactLoop provides an AI-powered communication platform that unifies voice, chat, and SMS into a single customer conversation record, helping businesses eliminate fragmented interactions, preserve context across touchpoints, and manage customer communications more effectively. Trusted by hundreds of businesses, the company focuses on improving how teams handle sales, service, and customer engagement through integrated messaging and conversation history.
Company values
- Customer context
- AI-first
- Growth mindset
- Coachability
- Ownership
- Collaboration
- Innovation